Overview

This interactive 3-hour Zoom course empowers professionals in businesses, charities, and local authorities to develop custom ChatGPT assistants tailored to their organisational needs. Combining theoretical insights with practical exercises, participants will learn to create AI assistants that enhance efficiency and service delivery by integrating relevant documents and crafting specific prompts.

Who Should Attend?

This course is ideal for:

• Business leaders aiming to integrate AI assistants into their operations.
• Charity managers seeking to leverage AI for improved outreach and support.
• Local authority officials interested in deploying AI to enhance public services.

Course Outline

• Introduction to Custom GPTs
  • Understanding Generative Pre-trained Transformers (GPTs) and their applications.
  • Exploring the concept of AI assistants and their organisational benefits.
• Planning Your AI Assistant
  • Identifying specific organisational needs and use cases for AI assistants.
  • Defining objectives and success criteria for your custom GPT.
• Data Collection and Preparation
  • Gathering relevant documents and data to inform your AI assistant.
  • Best practices for data formatting and input.
• Building Your Custom GPT
  • Step-by-step guide to creating a custom GPT using platforms like OpenAI.
  • Incorporating organisational data and setting up the AI assistant.
• Testing and Iteration
  • Evaluating the performance of your AI assistant.
  • Making necessary adjustments based on testing outcomes.
• Deployment and Integration
  • Strategies for integrating the AI assistant into existing workflows.
  • Training staff to effectively use and manage the AI assistant.
• Ethical Considerations and Best Practices
  • Ensuring data privacy and compliance.
  • Addressing ethical implications of AI deployment.

Learning Objectives (Success Criteria):

By the end of this course, participants will:

1. Understand the fundamentals of GPTs and their role in creating AI assistants.
2. Be capable of identifying and defining use cases for AI assistants within their organisation.
3. Acquire skills to collect and prepare data for custom GPT development.
4. Gain hands-on experience in building, testing, and refining a custom GPT.
5. Develop strategies for deploying AI assistants and integrating them into daily operations.
6. Understand ethical considerations and best practices in AI implementation.

Bookings, Costs & Dates
Tuesday 24 June 2025 - 9.30 to 12.30 pm - £50 per person