Overview

This practical, hands-on course provides local government professionals with a comprehensive understanding of generative AI tools like ChatGPT, Gemini, and Claude AI and their practical applications within local authorities. Participants will learn how to leverage these tools to enhance operational efficiency, improve public services, and engage effectively with their communities.   The course emphasises the ethical use of AI, covering key principles such as fairness, transparency, and accountability, while providing comprehensive guidance on GDPR compliance to ensure the responsible handling of personal data. Through interactive exercises and real-world case studies, attendees will gain actionable insights to integrate AI into their workflows responsibly and effectively.  

Who should attend?

This course is ideal for local government professionals, including officers, managers, policy makers, IT teams, and communications staff, seeking to enhance operations, public services, and community engagement using AI tools. Applicable to all tiers of UK local councils—parish, town, district, borough, and county—it caters to both beginners and those with some AI experience, offering practical insights for all levels. 

Course Outline

• Introduction to Generative AI
• Practicl Applications of Generative AI in Local Government
• Hands-On Workshop:
• Ethical and Legal Considerations
• GDPR Compliance for AI Applications
• Implementation Strategies

Learning Objectives (Sucess Criteria):

By the end of this course, delegates will:

1. Comprehend the fundamentals of generative AI and its relevance to local government operations.
2. Identify and implement practical applications of AI to streamline administrative tasks and enhance public communication.
3. Utilise AI tools to support data analysis and informed decision-making processes.
4. Recognise and address ethical and legal considerations specific to the use of AI within UK local authorities.
5. Develop strategies for the effective adoption and integration of AI technologies in their respective departments
    

Bookings, Costs & Dates
Tuesday 6 May 2025 9.30 to 12.30 pm - £50 per person 
Thursday 15 May 2025 - 1.30 to 4.30 pm - £50 per person 
Tuesday 20 May 2025 - 1.30 to 4.30 pm - £50 per person 
Wednesday 21 May 2025 - 1.30 to 4.30 pm - £50 per person
Thursday 6 June 2025 - 1.30 to 4.30 pm - £50 per person 
Tuesday 9 June 2025 9.30 to 12.30 pm - £50 per person 
Wednesday 18 June 2025 - 1.30 to 4.30 pm - £50 per person